If your school is in need of equipment, we have been able to work with vendors to get group pricing and benefits of thoroughly tested equipment that we know we have not had much trouble with. 


For those who are having difficulty with their Raptor ID system, this link will help run through some basic troubleshooting tips. if these do not help and you are still having issues, please have your principal or designated contact turn in a work order

This page is for turning in work orders. Please note, only certain individuals have access to successfully turn in work orders. Please consult with your principal to see who your work order needs to be turned in to.


Our Purpose

We are here to help you use the technology that helps students learn, think, and be creative. 

Our goal is:
to install, manage and maintain technology and internet services to help all students and faculty achieve their highest goals.


Our shop is located at the main office location just behind the Carter County Board room. 

Everyone is encouraged to visit,although we may be out and about in the county working at the schools.

We will post useful links above and technical documents below to help in any way we can to make your experience with our system the best it can be. 

If you do come by and wish to leave a PC or device for our technicians to look at, be sure and fill out a service tag located just outside our door. A pen should be available if you do not have one.  We do this to avoid lost computers left at our doorstep. 

Hope to see you soon!



Meet Our Technical Staff




Gary Bailey

Technology Coordinator
Skyward Assistance
Microsoft Windows Specialist
Computer Imaging
Wiring and Infrastructure
423-946-1421 
garybailey@carterk12.net




Andy Oneill

Technical Support Specialist
Read 180, Distance Learning
Gradpoint (credit recovery)
Accelerated Reader(AR)
iPad & iPod screen repair 
423-342-0929 

andyoneill@carterk12.net



Scott Arrington
Technical Support Specialist 
Networking Specialist 

Apple iPad & iPod repair
Apple MacBook & iMac repair 
Apple accessories 
Technical Tutoring & Tips
Wireless Infrastructure Specialist 
WebAdmin Technical Engineer
423-213-8227
sarrington@
carterk12.net

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Scott Arrington,
Jul 20, 2016, 12:42 PM
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Scott Arrington,
Jul 20, 2016, 12:33 PM
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Scott Arrington,
Jul 20, 2016, 11:08 AM
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Scott Arrington,
Jul 20, 2016, 12:30 PM